Troubleshooting: Grant LMA Access to Verified First

If you need assistance from a Verified First Specialist with your Salesforce app, please start by granting us License Management App (LMA) access to your Salesforce organization; this will assist in expediting your request. LMA access allows us to securely access your organization as a Salesforce Certified Partner. Verified First will not have access to perform any new installations, nor add any additional users to your Salesforce organization.

In Salesforce Classic View:

Start by clicking your name at the top-right of your Salesforce page and then click My Settings:

Next, on the left side of the page, click the Personal tab and then click Grant Account Login Access:

Select the appropriate length of time a Verified First Support Agent should have access to your account, then click Save.

In Lightning Experience View:

Click your user icon in the top right of your Salesforce webpage and select "Settings."

Click Grant Account Login Access:

Select the appropriate length of time a Verified First Support Agent should have access, and click "Save."

If you have any further questions, or need a product enabled on your account, 
please contact Verified First Client Services for assistance.

Call 844-709-2708 or email ClientServices@VerifiedFirst.com