In order to place a direct order, you must have the "Order Reports" and "View Reports" permissions.
Optional permissions include "Order Reports for Other Users" and "View All Reports for Other Users"
The following information from your candidate is required to place a direct order:
- First and last name
- Middle initial (optional)
- State of Employment
- Email Address
Note: depending on other products being ordered, additional information may be required.
First, login to the Verified First portal and click the Order button at the top-left:
Next, you will need to enter basic information about your candidate. Required fields are marked with an asterisk:
Select your package and designate a file owner. You'll notice the package you selected pre-checks products for you, but you can uncheck these products and add additional products if you would like (and your permissions allow it).
Select your Desired LabCorp Drug Screen Product. You will notice that a 2nd product will be ‘selected’. This is the LabCorp Site Locator product which will capture where to schedule the Drug Screen and when you would like it to expire.
Scroll to the bottom of the page and select Next. If you do not have the signed disclosure and authorization forms and/or all of your candidate's personal information, see Placing an Applicant Invite Order.
Please note: If a file is a Drug Screen only order, disclosure and authorization forms are not required. When an individual goes in to take their drug screen, they will sign a Chain of Custody form and will be provide their own sample, thus they are providing their authorization for the drug screen
Finish entering the rest of your candidate's personal information. Click Next.
LabCorp Site Locator
- Only required field on this page. The zip code provided will be used to find LabCorp clinics within a 60 mile radius
# of Days to Complete the Test
- Enter # of days that you would like the drug screen to expire. If you select the Business Days Only, the amount of days it will expire will bypass Saturday and Sunday
Reason for Test
LabCorp Site Location
- Hyperlink to search an area in advance to ensure there’s a clinic available:
- On Email Invite, applicants will only be able to see Zip Code and the instruction to Enter a Zip Code to schedule the Drug Screen.
Click Next once the desired information has been entered. The order summary page is where you can review the candidate information that was entered and confirm the correct products were entered.
At this point, you are given the option to upload the signed disclosure and authorization forms. While this step is optional, it is highly recommended that the forms are uploaded in case they are needed in the future.
Once you are ready to submit your order, you must first check the box certifying that you have satisfied all the necessary FCRA requirements contained within it:
Once you have finished reviewing the information and you are ready to order the background screen, click "Submit Order" to begin processing the information. File subscriber(s) will be notified via email with a link to view the report once the order is complete.
Please note, our LabCorp integration is not fully automated and one of our back line teams fulfills these orders. On a normal business day (M-F 9am-5:30pm EST) the Drug Screen Authorization form will be sent within 2 hours of being placed (typically within 30 minutes). Orders that are placed after-hours and on weekends will be processed the following business day.
If you have any further questions, or need a product enabled on your account,
please contact Verified First Client Services for assistance.
Call 844-709-2708 or email ClientServices@VerifiedFirst.com