Per company policy, Verified First maintains a 24-month data retention policy for information processed by our background screening application.
Data purges are scheduled to begin on the last day of every month, and may take 24-48 hours to process. If clients have data that is approaching 24 months old they will receive an email (pictured below) prior to the scheduled purge, as a reminder to save any data they wish to retain:
If you have any further questions, or need a product enabled on your account,
please contact Verified First Client Services for assistance.
Call 844-709-2708 or email ClientServices@VerifiedFirst.com