If someone on your team needs access to the Portal, you have the ability to add as many new users as you need. We do not charge for additional Users. In order to Add, Edit or Delete a User, you will need the "Add/Edit Users" permission.
In order to add new users, first login to the the Portal and click the gear icon at the top right corner of your screen.
Under the "Users" tab, you'll see a list of all your current users. From here you can edit and delete users, or add a new user.
To create a new user, simply enter their name, email and phone number.
You can set user defaults here as well. Click the "Default Package" dropdown to set a default package for a user. This is useful, for example, if you have a recruiter who only handles hiring for a specific range of employees using a single package.
You can also select a Default File Owner using the dropdown. The Default File Owner is usually an HR manager who handles Completed Reports for decision making.
As an optional feature, you can also restrict your users to a specific IP Address range. This way, they can only login when they are in specific locations like the company office.
To change User Permissions, simply check or uncheck individual permissions before clicking create.
Click "Create". Your new user will receive an email prompting them to create a password and log in. If they do not receive this email, please have them check their Spam folder and firewall settings, or double check the spelling of the email address.
Note: If you created a new user with an incorrect email, the user will have to be deleted and recreated with the correct email.
If you have any further questions, or need a product enabled on your account,
please contact Verified First Client Services for assistance.
Call 844-709-2708 or email ClientServices@VerifiedFirst.com