Portal
Getting Started
Placing Orders
- Internal Client Notes on Files
- 'Completed' Status/Queue for Files
- 'Ready for Review' Status/Queue for Files
- 'Ready to Order' Status/Queue for Files
- Add Search - Adding Verifications to an Existing Order
- Add to Order - Adding an Alias to an Existing Order
Browser Extensions
- Google Chrome Extension
- Microsoft Edge Extension
- Mozilla Firefox Extension
- Safari Extension
- Troubleshooting when Verified First Button is not Showing in Onrealm.org
- Determining Your Extension Version Number
Reports
- Authentication on Consumer Copy Report Links
- Bulk Download Reports for Saving and Printing
- Exporting Report Data
- Filtering and Exporting Order Reports
- Filtering Reports for Withdrawn Files
- How to Approve a File
Troubleshooting
- How to Resolve Common Application Issues
- File Activity History
- How to Access the Developer Console for Your Browser
- How to Clear Your Browser Cache and Cookies
- How to Perform a Hard Refresh
- How to Submit a Test Order in the Portal