Portal

Getting Started

• Reference Codes
• Adding Users
• Editing and Deleting Users
• Subscribers
• Packages
• Customizing Your Branding

Placing Orders

• Ordering Methods
• Placing an Applicant Invite Order
• Placing a Direct Order
• Placing an Applicant Invite Batch Order
• Positions and Public Links
• File Owner

See all 11 articles

Reports

• Exporting Report Data
• How to Filter Reports
• How to Read a Report
• How to Download, Print or View a Report
• How to Approve or Take Pre-Adverse Action
• How to Take Adverse Action

Troubleshooting

• How to Reset Your Password
• How to Clear Your Browser Cache
• How to Update Google Chrome
• How to Resolve Network Failure and Other IT Issues