A completed file will show as "Ready for Review" status until a user in your organization approves the file or takes pre-adverse action based on information in the report.
In order to take pre-adverse action on a file, you must have "View Reports" permission in addition to "Allow Review Action" permission with "Allow Pre-Adverse Action" sub-permission enabled.
To take Pre-Adverse Action on the report, you will navigate to the report-results view of the file. From there you will see several different drop-downs to choose from:
If there is any reported information that affects a candidate's employment eligibility, you can issue Pre-Adverse Action from the report-results page.
Verified First's Adverse Action process meets the Federal minimum standards. However, other jurisdictions may have additional Adverse Action requirements. These areas include, but are not limited to: New York City, Los Angeles, and Massachusetts. Verified First does offer tools to help with these Jurisdictions, but you are responsible for knowing and following jurisdiction-specific laws that apply to your area.
To issue Pre-Adverse Action, select the Take Pre-Adverse Action button and make your selection from the drop-down:
Any option selected outside of 'Completed Independent of Verified First' will allow the user to edit the Letter. Please note that certain parts of this letter are not editable due to the need of Verified First needing to provide certain information. Any/all edits will be viewable on the Pre-Adverse letter and if email was used, on the body of the email.
If Email or Print notice is used, Users can also upload additional documents for your applicant to receive in their communication.
*Prior to Pre-Adverse being sent to the applicant, you will be prompted to certify that you have followed and complied with all local state federal laws and regulations.
When you issue Pre-Adverse Action through the Verified First Portal, the candidate will receive a full summary of their rights, a consumer copy of the report, and Verified First's contact information so they can reach out to Verified First if they have any questions about, or would like to dispute, anything on the report. In order to access the candidate's consumer copy, the candidate will be required to enter identifying information to help protect the security of their report:
The file owner will receive an email seven calendar days after issuing Pre-Adverse Action notifying them that they may now issue Adverse Action if they would like to. If the File Owner would like to receive an email each day for the seven days letting them know how many days they have left before they can take Adverse Action, the system can be configured as such (contact Client Services to have this enabled for your account or user).
Additionally, users can access their "Pre-Adverse Action" queue and see a countdown of how many days are left before adverse action can be taken on each file:
Clicking into the individual file will show the "Issue Adverse Action" button when the file qualifies to to take the next action:
If you need guidance on issuing Adverse Action, click here.
The information and opinions expressed are for educational purposes only and are based
on current practice, industry related knowledge and business expertise. The information
provided shall not be construed as legal advice, express or implied.
If you have any further questions, or need a product enabled on your account,
please contact Verified First Client Services for assistance.
Call 844-709-2708 or email ClientServices@VerifiedFirst.com