After you issue Pre-Adverse Action and wait seven calendar days, you or the File Owner will receive an automated email from the Verified First portal letting you know they you may use the portal to take Adverse Action if warranted.
In order to adjudicate a report, you must have the "View Reports" permission and you cannot have the "Restrict Review Process" permission.
Verified First's Adverse Action process meets the Federal minimum standards. However, other jurisdictions may have additional Adverse Action requirements. These areas include, but are not limited to, New York City, Los Angeles, and Massachusetts. You are responsible for knowing and following jurisdiction specific laws that apply to your area
To take Adverse Action, sign in to the Verified First portal and open the report of interest. Click the "Issue Adverse Action" button and specify how you would like to issue the notice. You can choose to email, print or mail the notice.
The candidate will receive a notice which includes a consumer copy of their report, a full summary of their rights, and contact information for Verified First in the event that they would like more information or to dispute an item on the report.
If the "Issue Adverse Action" button is not visible or is greyed out, this means you have not yet issued Pre-Adverse Action, or you have not waited the required 7 calendar days, or you have the "Restrict Review Process" permission enabled.
If you have any further questions, or need a product enabled on your account,
please contact Verified First Client Services for assistance.
Call 844-709-2708 or email ClientServices@VerifiedFirst.com