Completed files will show "Ready for Review" until a user in your organization Approves it or takes Pre-Adverse Action based on information in the report.
In order to approve a report, you must have the "View Reports" permission AND you cannot have the "Restrict Review Process" permission.
To Approve a file or take Pre-Adverse Action, you will navigate to the report-results view of the file. From there you will see several different drop-downs to choose from:
If you have reviewed the file's report and would like to mark it as Approved, click on the Approve button and make your selection from the drop-down menu. When you Approve a report, you may also choose to send a copy of the completed report to the candidate.
If there is any reported information that affects a candidate's employment eligibility, you can issue Pre-Adverse Action from the report-results page. Verified First's Adverse Action process meets the Federal minimum standards. However, other jurisdictions may have additional Adverse Action requirements. These areas include, but are not limited to: New York City, Los Angeles, and Massachusetts. You are responsible for knowing and following jurisdiction-specific laws that apply to your area.
To issue Pre-Adverse Action, select the Take Pre-Adverse Action button and make your selection from the drop-down:
When you issue Pre-Adverse Action through the Verified First Portal, the candidate will receive a full summary of their rights, a consumer copy of the report, and Verified First's contact information so they can reach out to Verified First if they have any questions about, or would like to dispute, anything on the report.
The file owner will receive an email seven calendar days after issuing Pre-Adverse Action notifying them that they may now issue Adverse Action if they would like to. If the File Owner would like to receive an email each day for the seven days letting them know how many days they have left before they can take Adverse Action, the system can be configured as such (contact Client Services to have this enabled for your account or user).
If you need assistance with issuing Adverse Action, click here.
If you have any further questions, or need a product enabled on your account,
please contact Verified First Client Services for assistance.
Call 844-709-2708 or email ClientServices@VerifiedFirst.com