To view completed reports, you will need the "View Reports" permission. An optional permission you can have is "View All Reports for Other Users."
Let's break down a completed report so we can understand the information that is provided.
Located at the top of the report is the header information (picture below), where you will find basic data regarding the order itself. This section contains all pertinent information about your file and Verified First.
Verified First's information is in the top right section of the header, so the candidate is aware of who ran the search and who to contact in the event that they need to dispute any information on the report. On the left of the header is information about your company. The middle section contains the order date (when the file was ordered), report date (when the file was last updated), the reference/cost code (if applied) and the type of order:
Below the header will be any state-specific disclaimer verbiage (if applicable):
This section contains all relevant candidate information provided by the candidate or the HR user who requested the report:
The sections beneath the "Applicant Information" section will contain background check results with report information that will vary based on the types of searches ordered, but here are some key things you should look for:
- The "identity development" section contains history obtained from the social security address trace. Social security address traces should only be used to verify, or correct, an applicant's information or as a tool for further research of public records or other verifications. It may not be used as the basis for taking adverse action on a candidate.
- The "investigative" section contains county and state criminal records. Based on the candidate information provided, Verified First searches public records for criminal history information as permitted by federal and state law. Verified First will report information at the lowest jurisdictional available. We will not report the same criminal information in both a county and a state. Records in these sections are separated by ***Abstract*** and each criminal charge may contain multiple accounts.
- The "verifications" section may contain employment, academic, reference, professional license, and residential verifications. Verifications show the information that the candidate provided as well as the information that has been verified.
If your company has purchased an Occupational Health product from Verified First, this will appear after the ***End of Report*** section located at the bottom of the background screening report. You will see the "Applicant Information" section repeat before the "Occupational Health" section begins.
If you have any further questions, or need a product enabled on your account,
please contact Verified First Client Services for assistance.
Call 844-709-2708 or email ClientServices@VerifiedFirst.com