Exciting New Features

We’re excited to introduce the improvements we’ve been working on! This document outlines the key enhancements to Verified First’s background screen reports and related products. With a focus on improved readability, consistency, and functionality, these enhancements aim to provide a more comprehensive and user-friendly experience.

Report Enhancements

• Exclusion of Social Security Address Trace Results: In an effort to further reduce risk associated with sensitive Personally Identifiable Information (PII), minimal details from the Social Security Trace Results will be shown. Verified First will continue to leverage full results to ensure criminal products are comprehensive.
  • Note: This search may not be used as the basis for an adverse action on an applicant.
• Executive Summary: We are adding a concise overview of the background check results toward the top of your report to make it easier to review quickly. It features an interactive element, allowing you to click on any section title within the summary to instantly jump to the corresponding detailed section of the report.
• National Criminal Database Result: Results from the National Criminal Database will show as “Complete”, rather than indicating a possible record or not. Because the National Criminal Database product is a database, and not a live source, any confirmed matches will show in the relevant product and jurisdiction to ensure you get the most up-to-date information possible at the time of reporting.
• Summary of Rights: Now included on your report so it’s easy to provide to your candidates. 
• Employment Verification Results: Discrepancies between applicant and employer information will be clearly labeled as "discrepant."
• Formatting Enhancements: 
  • Color coding and product headings
  • Enhanced organization of cases and charges. Case information is displayed first, followed by related charges.
  • Applicant Personally Identifiable Information(PII) will appear at the top of the report only, rather than being repeated with each product. To confirm which name was searched (especially applicable if your file has aliases), look next to the product name.
• New York County Searches: Any county searches for a New York county will now be categorized under the 'State Criminal Search' on your report. This is due to the way an NYOCA search is performed.  Clients will still be charged the county criminal fee. 

General & Product Enhancements

• Product Enhancements
  • Lookback-Based Product Names: The names of some products may be adjusted to more clearly indicate the applicable lookback period.
  • General Product Names: Some product names may be modified to be more descriptive, but will not affect the search source or how the search is performed.
    
• Canadian Products
  • Canadian MVRs: Canadian MVRs will now be offered as part of our International MVR product.
  • Canadian Employment and Education Verification: Canadian employment and education verification products will be consolidated under our international verification products.
  • CPIC: All CPIC products will be consolidated into one product to streamline the process for our clients.
  • Canada Credit Reports: All Canada Credit Reports will be consolidated into one product to streamline the process for our clients.
    
    

Notable Call-outs

• Historical Orders Reporting:  Access to historical orders reporting may be temporarily unavailable as this feature is enhanced.
• Multiple Vendor ID Numbers: You may notice multiple vendor ID numbers on a file. When contacting us, please continue to provide your primary file number.
• Drug Screening/Occupational Health Products: Drug screening or occupational health products will be appended to the report and may include an additional applicant Personally Identifiable Information(PII) block.

We're not done making exciting improvements like these! We would love your thoughts and feedback as we build features to better serve you. Please contact Client Services. 

The information and opinions expressed are for educational purposes only and are based 
on current practice, industry related knowledge and business expertise. The information
provided shall not be construed as legal advice, express or implied. 

If you have any further questions, or need a product enabled on your account, 
please contact Verified First Client Services for assistance.

Call 844-709-2708 or email clientservices@verifiedfirst.com