Applicant Pay is a type of package that can be set up for your account where you can allow your candidates to pay for the background screens themselves (except in certain situations where it is unlawful to charge the applicant for the screen). This is especially helpful for organizations like non-profits who want a seamless way to screen an applicant and allow the candidate to easily pay for the background screening package.
You will need to contact Client Services if you would like to have this type of package added to your account.
When you go to place the order for an applicant pay package, you will see a couple of new text boxes letting you know the price of the package (if your account is configured to see pricing) as well as a link to the restrictions for applicant pay packages:
Here is an example of the applicant pay text box where the price is displayed:
As you proceed through the ordering process, you will be able to enter the candidate's contact information, date of birth, social security number, address, etc., if you desire. At any point in the ordering process should you desire the candidate to enter that information, you will simply click the "Send Applicant Invite" button to send the applicant the email to continue the order.
When you get to the final screen in the ordering workflow, you will be advised that you are unable to complete the order as a direct order and that you will need to send the final step to the applicant to complete:
When the applicant follows the link in the applicant invite - they will be directed to the same workflow as if your company were covering the cost of the background screen - with one exception - a seamlessly intermixed payment entry page, powered by Stripe, that is safe and secure:
If you have "Partially Complete Email Notifications" enabled in your user profile, you will receive an email once the applicant has completed the application process letting you know that you the file is now in "partially complete" status and you can review it, if desired.
If, for whatever reason, the applicant is unable to be charged for the screening, the system will let them proceed through the applicant invite process as usual and won't display the payment screen to the candidate. You will then be invoiced for the screen just as if it was a regular package that was ordered.
If you have any further questions, or need a product enabled on your account,
please contact Verified First Client Services for assistance.
Call 844-709-2708 or email ClientServices@VerifiedFirst.com