Professional Reference Verification

Professional references provide valuable perspectives on a candidate's work ethic, abilities, and professional relationships. This service assists in validating information provided during the application and interview process.

Process & Outreach

To maximize response rates, our team executes a multi-channel outreach strategy:

• Outreach Methods: We contact references via phone, email, and text (where contact information is provided).
• Attempt Schedule: Our team follows a five-business-day outreach window, making consistent attempts to reach each reference before the file is closed.
• Secondary Research: If contact is not established, we will reach out to the client or applicant for updated contact details to ensure every opportunity for a response.

Customization

While our standard interview includes questions pertaining to professional character and performance, these questions are fully customizable to align with your organization’s specific requirements.

• In what capacity did you work with him/her? Where and for how long?
• What was the applicant's job and the nature of his/her duties?
• When he/she begins a task, would you say that he/she carries it through to completion?
• What would you say is his/her greatest strength?
• What could he/she do to improve their job performance?
• How did he/she show initiative or leadership in his/her job?
• Is he/she dependable?
• How did he/she get along with his/her Associates?
• In your opinion, has he/she ever shown a propensity for violence or dishonesty in the workplace?
• In your opinion, if you were responsible for the hiring process, would you consider him/her eligible for rehire?

How to Improve Efficiency

To help Verified First complete these checks as quickly as possible, we recommend:

• Accurate Data: Ensure the candidate provides up-to-date and valid email addresses and phone numbers for all references.
• Applicant Notification: Encourage applicants to notify their references in advance that Verified First will be reaching out. This significantly increases the likelihood of a first-call response.

If you have any further questions, or need a product enabled on your account, 
please contact Verified First Client Services for assistance.

Call 844-709-2708 or email ClientServices@VerifiedFirst.com