Should you need to submit a test order, you can do in the portal - if you utilize the correct candidate information. Here's how to submit a test order:
Log in to the portal.
Select the Order button at the top-left.
Provide basic information about a test candidate. Required fields are marked with an asterisk:
Note: You must use either Hank Mess (SSN 333-22-1111) or Joe Clean (SSN 111-22-3333) information for test candidates or your organization will be charged for the test orders. Utilizing these test candidates will allow the file to be excluded from invoicing the charges.
Select your package, and designate a file owner. You'll notice your package pre-checks products for you, but you can also order a-la-carte by checking or unchecking boxes if your permissions allow it:
Scroll to the bottom of the page and select Next.
Finish entering the rest of the test candidate's information.
SSN must be either: 333-22-1111 or 111-22-3333
DOB should be: 07/07/1977
Since we have tested with this SSN many times, you’ll get a warning screen that tells you other people have used this test SSN. Click Next to proceed:
The order summary page is for you to double check your candidate's information, and the products on your order. If everything looks good, click Next:
Check the box certifying that you have satisfied all necessary requirements prior to submitting this order (and add any attachments if you would like). click Submit Order:
If you have any further questions, or need a product enabled on your account,
please contact Verified First Client Services for assistance.
Call 844-709-2708 or email ClientServices@VerifiedFirst.com